Terms and Conditions

Who we are

Our website address is: https://alttrixcloud.com. AlttrixCloud provides web hosting, cloud hosting, VPS hosting, cloud servers, domain-related services, and website solutions.

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Services

AlttrixCloud offers hosting and related digital services, including but not limited to shared hosting, reseller hosting, VPS, cloud servers, WordPress hosting, domains, and website tools. Service availability, features, and pricing are subject to change without prior notice.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. AlttrixCloud will not be liable for any loss or damage arising from unauthorized access to your account.

Payments and Billing

All services are billed according to the selected plan and billing cycle. Failure to complete payment on time may result in service suspension or termination. Fees are non-refundable unless explicitly stated otherwise.

Domain Services

Domain registrations, renewals, and transfers are subject to the rules and policies of the respective domain registrars. AlttrixCloud is not responsible for domain availability, registry restrictions, or third-party registrar actions.

Acceptable Use Policy

You agree not to use our services for illegal activities, spam, malware distribution, phishing, copyright infringement, or any activity that may harm our infrastructure or reputation. Violation of this policy may result in immediate suspension or termination of services.

Backups and Data

While we may provide backup solutions, you are solely responsible for maintaining your own backups of data. AlttrixCloud is not liable for data loss due to hardware failure, misconfiguration, or third-party issues.

Limitation of Liability

AlttrixCloud shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of data, revenue, or business.

Service Suspension and Termination

We reserve the right to suspend or terminate services at any time if a user violates these Terms and Conditions, fails to make payments, or engages in activities that threaten system security or stability.

Third-Party Services

Our services may integrate with third-party providers such as domain registrars, payment gateways, and server infrastructure providers. AlttrixCloud is not responsible for third-party service availability, performance, or policies.

Changes to Terms

AlttrixCloud reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Contact information

If you have any questions regarding these Terms and Conditions, please contact us at https://alttrixcloud.com/contact/.