Alttrix Cloud

What does it mean to have “worry-free” security?

It seems that every day brings another story of a massive hack or unprecedented data breach. And while big businesses make the most news, small businesses have just as much to fear. According to the National Small Business Association, half of 675 small businesses they surveyed reported being victims of hackers in 2014—with the average cost of the hack costing them more than $20,000.

“Security remains the paramount concern for enterprises dealing with the transition to cloud-based computing services,” says Peter Ffoulkes, Research Director, Servers and Virtualization and Cloud Computing, “whether they are private on-premises or public off-premises offerings.”

• In transit: TLSv1.2
• Advanced encryption with Policy Based and User Based Email Encryption
• At rest: Bitlocker® (available on some versions of Exchange)

Reliability: “five nines(99.999)%” makes all the difference

Our cloud is purpose-built to deliver 99.999% uptime with a financially backed SLA. Our Microsoft Certified architects and engineers make this happen by applying their deep expertise to our architecture, our world-class datacenters, and the internet providers that connect our datacenters to the world.

Our competitors offer a 99.9% uptime guarantee. That’s just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.

How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day? Or even half a day? With Intermedia’s five-nines uptime guarantee, you won’t have to find.

• Our Cloud Concierge experts have decades of combined experience creating and managing datacenters.
• We practice strong root cause remediation to make sure we’re always capturing the true cause for any issue, properly fixing it, and applying those lessons going forward.

Compliance support for highly regulated industries

Alttrix cloud services help you address compliance, security and privacy requirements as you move business-critical and sensitive information into the cloud. We make it easy for administrators to protect your users and your business through templates and built-in controls across our services.

Alttrix Cloud security and privacy controls address a wide range of financial services regulations. The tables below describe how Intermedia services can help you address these regulations.

• Secure, low-cost & long-term storage.
• The storage platform supports and indexes relevant data types and formats.
• Role-based permissions for accessing archive.

What is SIP Trunking?

SIP Trunking routes calls over an internet connection, eliminating the need to deal with the phone company.

• Service reliability
  Leverage Intermedia’s enterprise-grade datacenters to protect against local outages.
• Save or redirect capital
  Restore life to an existing phone system or save enough to justify a new phone system.
• Compatibility
  Most newer phone systems are compatible with SIP Trunking with no extra equipment.
• Setup and installation
  Our Partners work in tandem to help with all setup and migration tasks.

Infrastructure: Not all clouds are created equal

A cloud’s performance relies as much on its provider’s experience as it does on its technical assets. Over the last 16 years, our architects and engineers have accumulated tremendous wisdom as they’ve continuously evolved our cloud to anticipate user needs and surpass our increasingly stringent internal benchmarks.

A cloud’s performance relies as much on its provider’s experience as it does on its technical assets. And while Intermedia’s technology stands with the world’s leaders, our experience is virtually unparalleled.

• Our goal is simple: your data and tools are always available.
• The final element of our high availability comprises the providers that connect our datacenters to the internet.
• Each of our datacenters has been chosen to meet the highest availability criteria.
• Each one has verified levels of physical security.
• Our Exchange mailbox databases are backed up using our proprietary Dumpster Restore Tool.