Industries

Intermedia services help companies in different industries address security and compliance requirements and other business imperatives with robust, worry-free solutions designed for specific communication and collaboration needs.

Healthcare

Healthcare organizations want to improve patient care and staff productivity with services that support HIPAA and HITECH requirements for cloud services. Intermedia services are independently audited for conformance with HIPAA requirements and are backed by a Business Associate Agreement.

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Finance

Financial services firms are subject to numerous laws and regulations that require retention and auditing of certain communications, as well as protecting client information. Intermedia services include security and retention controls to help meet these requirements.

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Legal

Law firms need to protect confidential communication and documents while improving staff productivity. Intermedia services include security and privacy controls that support ABA-recommended best practices.

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Architecture / Engineering / Construction

Architecture, engineering and construction services firms need to ramp up quickly for new projects with communication and collaboration services for team members. Intermedia IT services are easy to provision and monitor.

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Manufacturing

Manufacturing firms need secure, cost-effective communication and collaboration across their supply chain. Intermedia services include 24/7 support and make it easy to securely share important information with your extended team.

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High-tech

High-tech firms want feature-rich, robust communication and collaboration services that will scale as they grow. Intermedia services provide enterprise-level availability and security in cost-effective cloud solutions.

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Inside Intermedia’s Worry-Free Experience™

Compliance and Security

Industry rules and regulations can be overwhelming, with healthcare organizations subject to the intricacies of HIPAA, and financial services firms regulated by SEC, FIRNA, SOX, and more. Intermedia’s support teams assist clients across many different industries to ensure that our cloud services comply with both their internal and institutional regulatory & security requirements.

Reliability and Support

In today’s 24/7 business world, service outages have a huge and immediate impact. Moving to the cloud enables companies of every size to take advantage of Intermedia’s enterprise-grade reliability and leverage our ongoing investments in infrastructure and support. Intermedia services are backed by our 99.999% uptime SLA and J.D. Power-certified* 24/7 phone and chat support.

Onboarding and Management

One of the many benefits of moving to the cloud is the time management savings for IT: no servers or software to maintain. Intermedia makes moving to the cloud easy with expert onboarding and migration at no additional charge. And once a company is up and running, they can easily manage all of their Intermedia services, users and mobile devices with our HostPilot® control panel.

^*J.D. Power 2016 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com

“With Intermedia, we’ve found that they tailor the technology program to what we need, and it grows with us, and I’m very happy to say that we are growing, and so they’re growing right alongside us.”